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Last Week, We Received An Urgent Cleanroom Inquiry From North Africa.
Created on Today
"Please find attached the general arrangement drawing of the project. Kindly share the quotation on an urgent basis. This is a fast track project – please revert with a quotation on priority!"
This was an inquiry we received last Tuesday, sent to our sales mailbox by an overseas engineering company. The project was located in North Africa. The customer did not provide a detailed URS (User Requirement Specification) – only a checklist and a GA drawing, asking for an "urgent quotation".
This kind of inquiry is actually quite common: customers need a cleanroom urgently, but they may not know how to fully express their technical requirements.
What did we do?
Within one hour, we replied to the customer:
Thanked them for the inquiry and the drawing.
Explained that, to provide an accurate quotation, we would need a simplified URS (User Requirement Specification).
Attached a cleanroom URS template that only requires 5–8 key items (about 10 minutes to fill in).
At the same time, gave an estimated lead time range (without waiting for a full URS) so the customer had a preliminary idea.
The customer sent back the completed URS that same afternoon. We worked overnight and completed:
Modular wall layout and preliminary HVAC design based on the GA drawing and URS.
A bill of materials (wall panels, doors, HEPA filters, FFU quantity, etc.).
A detailed quotation (CIF destination port + optional installation service + optional third-party validation).
A clear delivery schedule from design to handover (total approx. 77–85 days, including sea freight and customs clearance).
What was the result?
The customer replied with three words: "Very professional."
The next morning they confirmed initial intent and asked us to prepare a draft contract.
Why are we sharing this case with you?
Because many potential customers are just like this friend from North Africa:
They have a real cleanroom need and a tight project schedule.
They have a drawing or checklist but are not sure how to turn it into a supplier-ready URS.
They worry that their inquiry will go unanswered or that they will receive a vague quotation.
This is exactly what we are best at – handling “semi-developed” inquiries.
You don’t need to be a cleanroom expert. Just tell us your requirements or send a rough layout drawing. We can help you with the rest:
✅ Provide a URS template and guide you through the key technical points.
✅ Give you a preliminary solution and budget range within 24 hours.
✅ Offer a realistic lead time (no over-promising, no hiding).
✅ Support installation with remote guidance or on-site engineers.
You can be like that customer in North Africa
Just two steps:
Send your URS or factory layout drawing to our email or WhatsApp.
We will reply to you within 24 hours with a clear solution and quotation.
Fast response for global projects, including Southeast Asia, the Middle East, Africa, and beyond.
"Not sure how to write a URS? No problem. We can provide a template and guidance."
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